Freight Forwarding and Customs Compliance

SAQA Unit Standard (US) ID Number

Unit Standard Title

Objectives of Unit Standard

NQF Level

Credits

Fundamental / Core / Elective

9010

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations 

This unit standard is designed to provide credits towards the mathematical literacy requirements of the NQF at level 2. The essential purposes of the mathematical literacy requirements are that, as the learner progresses with confidence through the levels, the learner will grow in:

An insightful use of mathematics in the management of the needs of everyday living to become a self-managing person

An understanding of mathematical applications that provides insight into the learner `s present and future occupational experiences and so develop into a contributing worker

The ability to voice a critical sensitivity to the role of mathematics in a democratic society and so become a participating citizen.

People credited with this unit standard are able to:

Convert numbers between the decimal number system and binary number system

Work with numbers in different ways to express size/magnitude.

Demonstrate the effect of error in calculations.

UNIT STANDARD Range:

Approximation in relation to the use of computing technologies, the distinction between exact and approximate answers in a variety of problem settings. More detailed range statements are provided for specific outcomes and assessment criteria as needed.  

3

2

Fundamental

NOTE:

There are many qualifications utilising this UNIT STANDARD.

9013

Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

This unit standard is designed to provide credits towards the mathematical literacy requirements of the NQF at level 3. The essential purposes of the mathematical literacy requirements are that, as the learner progresses with confidence through the levels, the learner will grow in:

An insightful use of mathematics in the management of the needs of everyday living to become a self-managing person

An understanding of mathematical applications that provides insight into the learner`s present and future occupational experiences and so develop into a contributing worker

The ability to voice a critical sensitivity to the role of mathematics in a democratic society and so become a participating citizen.

People credited with this unit standard are able to:

Measure, estimate, and calculate physical quantities in practical situations relevant to the adult in life or the workplace

Explore describe and represent, interpret and justify geometrical relationships and conjectures to solve problems in two and three dimensional geometrical situations 

Range:

The scope of this unit standard includes length, surface area, volume, mass, speed ; ratio and proportion; making and justifying conjectures.
Contexts relevant to the adult, the workplace and the local community.
More detailed range statements are provided for specific outcomes and assessment criteria as needed. 

3

4

Fundamental

NOTE:

There are many qualifications utilising this UNIT STANDARD.

9016

Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

This unit standard is designed to provide credits towards the mathematical literacy requirements of the NQF at level 4. The essential purposes of the mathematical literacy requirements are that, as the learner progresses with confidence through the levels, the learner will grow in:

An insightful use of mathematics in the management of the needs of everyday living to become a self-managing person.

An understanding of mathematical applications that provides insight into the learner`s present and future occupational experiences and so develop into a contributing worker.

The ability to voice a critical sensitivity to the role of mathematics in a democratic society and so become a participating citizen.

People credited with this unit standard are able to:

Measure, estimate, and calculate physical quantities in practical situations relevant to the adult with increasing responsibilities in life or the workplace

Explore analyse and critique, describe and represent, interpret and justify geometrical relationships and conjectures to solve problems in two and three dimensional geometrical situations 

Range:

The scope of this unit standard includes length, surface area, volume, mass, speed; ratio, proportion; making and justifying conjectures.
Contexts relevant to the adult, the workplace and the country.
More detailed range statements are provided for specific outcomes and assessment criteria as needed. 

4

4

Fundamental

NOTE:

There are many qualifications utilising this UNIT STANDARD

252257

Apply international trade systems, policies and procedures 

The person credited with this unit standard is able to describe, carry out and report on the international trade function in an organisation. The learners will be able to use their comprehension effectively with, and related to the integral functions through which the objectives of international trade are achieved.

The qualifying learner is capable of:

Describing and creating the organisation’s international trading functions.

Applying the policies and procedures of the organisation to perform international trade transactions.

Reporting on the results of international trading activities. 

4

5

Core

252254

Analyse and solve complex customs tariff classification problems 

The person credited with this unit standard is able to formulate, submit and negotiate tariff classification problems for the necessary statutory body for, and against the imposition removal of tariff protection measures and other faculties for relief from, or refunds of, duties and other statutory charges.

The qualifying learner is capable of:

Reporting on incorrect payments of customs duties.

Resolving customs tariff classification disputes.

Appealing against a customs tariff determination.

Resolving customs disputes.

Applying for and obtaining refunds and drawbacks of customs duty. 

5

12

Elective

252248

Certify certificates of origin and other commercial documents 

The person credited with this unit standard is able to apply knowledge and understanding of the criteria, rules and regulations pertaining to Certificates of Origin to certify and record Certificates of Origin and other commercial documents and deal with any queries.

The qualifying learner is capable of:

Explaining the reasons for the certification of Certificates of Origin and other commercial documents.

Scrutinising source documentation.

Certifying certificates of origin and other commercial documents in conformity with the regulations, processes and procedures of the Issuing Body.

Creating and maintaining records in conformity with the minimum requirements of the Issuing Body.

Dealing with queries relating to the certification of Certificates of Origin and other commercial documents.

4

7

Elective

252263

Perform the processes and procedures for the administration of import transactions 

The person credited with this unit standard is able to carry out in an efficient and effective way the processes and procedures required for the administration of import transactions. The learner will also be able to source potential import trade finance providers and negotiate this finance. The learner will also be able to go through the process of selecting service providers and follow all the required legislative and documentary requirements.

The qualifying learner is capable of:

Conducting import shipment activities.

Arranging payment terms and methods.

Organising service providers.

Conforming to statutory requirements.

Processing international trade documentation.

Administering international purchase activities. 

4

6

Core

252262

Resolve customer service problems 

The person credited with this Unit Standard will be able to manage activities of a team that has to deliver excellent customer service, which involves meeting and exceeding customer demands, selecting and implementing the best solutions to resolve customer service problems.

Learners acquiring this standard will be able to make sure that their workplace and their own working practices as well as that of their team are healthy and safe.

The qualifying learner is capable of:

Dealing with customer service problems.

Providing advice and supporting regarding the information received to facilitate problem solving.

Applying the best solution to resolve customer service problems.

Implementing the solution to customer service problems.

4

5

Core

252268

Accredit customs clearing clients

The person credited with this unit standard is able to understand the criteria required for accreditation as well as the quality management system. The learner will also be able to analyse the audit report and address any problem areas. The learner will also be able to monitor the accreditation criteria and ensure the clearing clients meet these at all times.

The qualifying learner is capable of:

Processing customs accreditation application.

Rectifying accreditation audit shortfalls.

Implementing continuous improvement. 

4

5

Elective

252272

Perform the processes and procedures required for the administration of export transactions

The person credited with this unit standard is able to carry out the processes and procedures required for the administration of export transactions. The learner will also be able to source potential export trade finance providers and negotiate this finance. The learner will also be able to go through the process of selecting service providers and follow all the required legislative and documentary requirements.

The qualifying learner is capable of:

Planning an export transaction.

Sourcing trade finance.

Choosing service providers.

Conforming to statutory requirements.

Finalising international trade documentation.

Managing export incentives. 

4

6

Core

252424

Outline the structure of the surface freight forwarding environment 

The person credited with this Unit Standard will be able to describe the role of the freight forwarder in the context of surface freighting of internationally traded goods.

The qualifying learner is capable of:

Describing the roles played by those involved in international multimodal logistics operations.

·          Describing the infrastructure for the transport of internationally traded goods by surface.

·          Identifying equipment used to pack and transport goods by surface. 

3

4

Core

252416

Describe and apply the Customs and Excise Act 

The person credited with this Unit Standard will be able to find their way around the current Customs and Excise Act and describe the impact of Customs legislation on importing and exporting activities.

The qualifying learner is capable of:

·          Explaining and applying the rationale and scope of the current and South African Customs and Excise Acts (Customs and Excise Act, 1964; Customs Control Act, 2014 and Customs Duty Act, 2014).

·          Explaining the functions, responsibilities and powers of the South African Revenue Service (SARS) Customs, and the Department of Trade and Industy.

·          Explaining the key elements of the current Customs and Excise Act.

·          Explaining the consequences of non-compliance with Customs legislation.

Range:

The Customs and Excise Act (Act 91 of 1964 or any subsequent replacing Act). (Soon to be replaced by the Customs Control Act (Act 31 of 2014) and the Customs Duty Act (Act 30 of 2014)  

3

6

Core

252429

Explain the concept of international trade 

The person credited with this Unit Standard will be able to understand the whole concept of international trade and its effects on the trade cycle and foreign currencies. The learner will be able to explain both bilateral and multilateral trade agreements and the impact of imposing tariffs to imports. The learner will be able understand how the choice and mode of transport are affected and how international payments are made for internationally traded goods.

The qualifying learner is capable of:

·          Explaining local and international trade and the protecting of the integrity of international borders.

·          Demonstrating an understanding of the international trade cycle and the various roles.

·          Examining international logistics mechanisms including modes of transport.

·          Explaining the different methods of international payment for goods, and the use of foreign currencies. 

3

6

Core

252417

Apply geographic principles in mapping a trade route 

This Unit Standard is for persons in the field of freight forwarding who must orientate themselves in order to read a map and understand time zones, hemispheres, continents, countries, cities, oceans, borders, ports, trade routes.

The qualifying learner is capable of:

·          Interpreting maps.

·          Locating major geographical points.

·          Demonstrating an understanding of socio-political and geographical aspects of the world.

·          Mapping a trade route. 

3

5

Core

252418

Perform processes and procedures required for the administration of export transactions 

The person credited with this unit standard is able to process an export order and an export transaction and draw up a pro-forma invoice. The learner will be capable of compiling the documentation for an export transaction and arranging forward exchange cover for them. Learners will also be able to obtain and process authorisation to ensure export compliance. The learners will also be able to monitor the delivery of the export goods and administer payment and claims against invoice.

The qualifying learner is capable of:

·          Planning an export sales transaction.

·          Arranging export logistics.

·          Carrying out export finance and risk management functions.

·          Exporting in compliance with statutory requirements.

·          Monitoring and controlling export transactions. 

3

6

Elective

252432

Perform processes and procedures required for the administration of import transactions 

The person credited with this unit standard is able to determine material needs and analyse overseas supply contracts in order to recommend alternative methods of shipment to the client. The learners will be able to determine tariffs and costing estimates for clients and to submit applications regarding import control to the relevant parties. Learners will also be capable of compiling import orders and distributing these timeously to all theroleplayers. The learners will be able to communicate foreign exchange commitments to affected parties and obtain approval for forward cover where required. Learners will also be able to effect the relevant transit insurance and compile and submit relative letters of credit.

The qualifying learner is capable of:

·          Planning an import transaction.

·          Carrying out an import landed costing.

·          Applying for statutory approval.

·          Preparing and distributing import orders.

·          Arranging import forward exchange cover.

·          Arranging transit insurance cover.

·          Applying for letters of credit. 

3

6

Elective

252423

Explain the administration of a freight forwarding and clearing operations 

The person credited with this Unit Standard will be able to describe the role of forwarding and clearing operations in the international supply chain and differentiate between the functions required.

The qualifying learner is capable of:

·          Explaining the functions carried out in an airfreight export, import and consolidation operation.

·          Describing the functions carried out by an over-border freight forwarding operation.

·          Outlining the functions carried out in a surface freight operation.

·          Describing the work carried out by the clearing/compliance function in a forwarding operation.

·          Describing typical support functions within a freight forwarding organisation.

·          Describing the work of a marketing/sales department in a freight forwarding organisation.

·          Outlining the transition of the industry from traditional freight forwarding to international supply chain management. 

3

5

Core

252435

Apply basic invoicing and accounting principles 

The person credited with this Unit Standard will be able to perform routine financial transactions and calculations and need to apply the processes and procedures necessary to initiate the recording of disbursements and revenues, and to understand the financial implications to the organisation of each element in the transaction.

The qualifying learner is capable of:

·          Explaining items of expenditure and revenue.

·          Explaining fixed and variable costs.

·          Performing invoicing operations and post amounts to the appropriate accounts.

·          Reconciling and identifying individual transactions with statements of accounts.

·          Identifying and disbursing the items on behalf of the organisation to be recovered in the invoicing process.

3

6

Core

252427

Outline the structure of the airfreight forwarding environment 

The person credited with this unit standard is able to explain how the freight forwarder interacts with the parties involved in providing airfreight services to satisfy the needs of importers and exporters.

The qualifying learner is capable of:

·          Explaining the role of the freight forwarder in the airfreight environment.

·          Identifying the reasons for using different airfreight services.

·          Explaining how different equipment is used for the handling and transportation of air freighted cargo. 

3

4

Core

252437

Interpret and apply International commercial terms (INCOTERMS)

The person credited with this Unit Standard will be able to demonstrate knowledge about international commercial terms, the roles and responsibilities regarding carriage, costs and risks and make recommendations regarding the usage of international commercial terms.

The qualifying learner is capable of:

·          Identifying international commercial terms.

·          Identifying buyers and sellers responsibilities.

·          Making recommendations. 

3

3

Core

252265

Administer foreign exchange transactions in an international trading company 

The learner credited with this unit standard is able to apply a comprehension of foreign exchange concepts to the administration of the foreign exchange receipt and payment systems in an international trading company.

The qualifying learner is capable of:

Verifying foreign exchange transactions.

Carrying out foreign exchange receipt and payment procedures.

Reporting on foreign exchange transactions. 

4

5

Elective

7456

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues 

This unit standard will be useful to people who aim to achieve recognition at some level in Further Education and
Training or to meet the Fundamental requirement of a wide range of qualifications registered on the National
Qualifications Framework.

People credited with this unit standard are able to:

Use mathematics to plan and control personal and/or household budgets and income and expenditure.

Use simple and compound interest to make sense of and define a variety of situations including investments,stokvels, inflation, appreciation and depreciation.

Investigate various aspects of financial transactions including costs, prices, revenue, cost price, selling price, loss and profit. 

3

5

Fundamental

9015

Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 

This Unit Standard is designed to provide credits towards the mathematical literacy requirement of the NQF at Level 4. The essential purposes of the mathematical literacy requirement are that, as the learner progresses with confidence through the levels, the learner will grow in:

A confident, insightful use of mathematics in the management of the needs of everyday living to become a self-managing person

An understanding of mathematical applications that provides insight into the learner`s present and future occupational experiences `and so develop into a contributing worker

The ability to voice a critical sensitivity to the role of mathematics in a democratic society and so become a participating citizen.

People credited with this unit standard are able to:

Critique and use techniques for collecting, organising and representing data.

Use theoretical and experimental probability to develop models, make predictions and study problems.

Critically interrogate and use probability and statistical models in problem solving and decision making in real-world situations. 

4

6

Fundamental

7468

Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 

This unit standard will be useful to people who aim to achieve recognition at some level in Further Education and Training or to meet the Fundamental requirement of a wide range of qualifications registered on the National Qualifications Framework.
People credited with this unit standard are able to:

·          Use mathematics to plan and control financial instruments including insurance and assurance, unit trusts, stock exchange dealings, options, futures and bonds

·          Use simple and compound interest to make sense of and define a variety of situations including mortgage loans, hire purchase, present values, annuities and sinking funds

·          Investigate various aspects of costs and revenue including marginal costs, marginal revenue and optimisation of profit

·          Use mathematics to debate aspects of the national and global economy, including tax, productivity and the equitable distribution of resources. 

4

6

Fundamental

119467

Use language and communication in occupational learning programmes 

The purpose of this unit standard is to facilitate learning and to ensure that learners are able to cope with learning in the context of learnerships, skills programmes, and other learning programmes. Many adult learners in the FET band have not been in a learning situation for a long time, and need learning and study strategies and skills to enable successful progression.

Learners competent at this level will be able to deal with learning materials, to access and use useful resources, to seek clarification and help when necessary, and apply a range of learning strategies. They do this with an understanding of the features and processes of the workplace and occupations to which their learning programme refer.

·          Access and use suitable learning resources

·          Use learning strategies

·          Manage occupational learning programme materials

·          Conduct basic research, analyse and present findings

·          Function in a team

·          Reflect on how characteristics of the workplace and occupational context affect learning 

3

5

Fundamental

119469

Read/view, analyse and respond to a variety of texts 

Competence at this level will enable learners to use analytical skills to make sophisticated judgements about complex human and social issues. They are aware of both the functions of language and of its drama and power.

Learners are critical, reflective and responsive readers and/or viewers of written/signed and visual texts. They are able to draw comparisons between texts, and to compare and contrast themes and issues in texts with those in the contexts in which they live and work. They identify and analyse style and tone/sign size and pace and account for their effectiveness in different texts. They are willing to challenge the assumptions and values expressed in texts. They are especially critical readers/viewers of both the written/signed and/or visual mass media. They can access, process and use information from a wide variety of texts.

Learners credited with this unit standard are:

·          Critically analyse texts produced for a range of purposes, audiences and contexts

·          Identify and explain the values, attitudes and assumptions in texts

·          Evaluate the effects of content, language and style on readers’/viewers’ responses in specific texts. 

4

5

Fundamental

119457

Interpret and use information from texts 

Learners at this level read and view a range of texts. People credited with this unit standard are able to read and view a variety of text types with understanding and to justify their views and responses by reference to detailed evidence from texts. They are also able to evaluate the effectiveness of different texts for different audiences and purposes by using a set of criteria for analysis.

Learners credited with this unit standard are able to:

·          Use a range of reading and viewing strategies to understand the literal meaning of specific texts

·          Use strategies for extracting implicit messages in texts

·          Respond to selected texts in a manner appropriate to the context

·          Explore and explain how language structures and features may influence a reader/viewer 

3

5

Fundamental

119459

Write/present/sign for a wide range of contexts 

This unit standard will be useful to learners who communicate confidently and fluently in writing/signing in almost any formal and informal situation. Competence at this level will help learners to analyse and make mature judgements about complex, human, personal, social and environmental issues and to express and motivate own opinions.

Learners at this level write/sign expressively and with conviction on topics of interest. They cope well with the exploration of complex themes and issues in a variety of writing/signing styles that stimulate and maintain the interest of their readers/audience. Through a drafting and editing process their writing/signing shows significant improvement.

They carefully scrutinise their own and others’ writing/signing in terms of its impact on different audiences and contexts. They are also able where possible to use multi-media technologies to present rather than write/sign own texts.

Learners credited with this unit standard are able to:

·          Write/sign effectively and creatively on a range of topics

·          Choose language structures and features to suit communicative purposes

·          Edit writing/signing for fluency and unity. 

4

5

Fundamental

119462

Engage in sustained oral/signed communication and evaluate spoken/signed texts 

Competence at this level will enable learners to participate effectively in oral/signed communication in most situations.

Learners at this level are aware of their audiences and purposes for communication. They listen effectively and critically. They are able to identify or adopt the style and language register required in different situations. They can usually identify the assumptions and inferences in what people say/sign. They speak/sign fluently and confidently in both formal and familiar settings and can articulate their purpose and meaning clearly. They can use language to convey detailed information, and to express their ideas and feelings. They control complex sentence structures and language conventions in their spoken/signed communications.

People credited with this unit standard are able to:

·          Respond critically yet sensitively as a listener/audience

·          Analyse own responses to spoken/signed texts and adjust as required

·          Use strategies to be an effective speaker/signer in sustained oral/signed interactions

·          Evaluate spoken/signed discourse 

4

5

Fundamental

119465

Write/present/sign texts for a range of communicative contexts 

Learners at this level write/present/sign texts with complex subject matter and a need for various levels of formality in language and construction. They select text type, subject matter and language to suit specific audiences, purposes and contexts. Writers/signers can use linguistic structures and features to influence readers/their audience. They draft, redraft and edit own writing/signing to meet the demands of a range of text-types. They use language appropriate to the socio-cultural, learning or workplace/technical environment as required. They explore presentation techniques as an alternative to writing/signing own texts.

Learners credited with this unit standard are able to:

·          Write/sign for a specified audience and purpose

·          Use language structures and features to produce coherent and cohesive texts for a wide range of contexts

·          Draft own writing/signing and edit to improve clarity and correctness 

3

5

Fundamental

119471

Use language and communication in occupational learning programmes 

The purpose of this unit standard is to facilitate learning and to ensure that learners are able to cope with learning in the context of learnerships, skills programmes, and other learning programmes. Many adult learners in the FET band have not been in a learning situation for a long time, and need learning and study strategies and skills to enable successful progression.

Learners competent at this level will be able to deal with learning materials, to access and use useful resources, to seek clarification and help when necessary, and apply a range of learning strategies. They do this with an understanding of the features and processes of the workplace and occupations to which their learning programmes refer.

Learners credited with this standard are able to:

·          Access, use and manage suitable learning resources

·          Formulate and use learning strategies

·          Manage occupational learning materials

·          Conduct research, analyse and present findings

·          Lead and function in a team

·          Reflect on how characteristics of the workplace and occupational context affect learning. 

4

5

Fundamental

119472

Accommodate audience and context needs in oral/signed communication 

Learners at this level are aware of their audiences and purposes for communication. They adapt their style and language register to the requirements of different situations. They are able to listen and speak/sign confidently in both formal and familiar settings. They can articulate their purposes and reasons for the adoption of a particular register and style in any situation. They can usually identify the assumptions and inferences implicit in what people say/sign and how they say/sign it.

Persons credited with this unit standard are able to:

·          Interact successfully in oral/signed communication

·          Use strategies that capture and retain the interest of an audience

·          Identify and respond to manipulative use of language 

3

5

Fundamental

117668

Demonstrate an understanding of the basics of local and international trade 

A learner accredited with this standard will be able to utilise his understanding of local and international trade and the function of his/her specific organisation within the local and global trade arena to enhance organisational service levels to internal and external. 

RANGE:

The scope of this Unit Standard is for any person working in the greater transport environment where knowledge and application of the nature and context of local and international trade in a general sense is required. The range includes innovative responses to concrete but sometimes unfamiliar problems across a number of organisations within the transport environment using basic analytical interpretation of information. ( This standard is aimed at providing a foundational knowledge of local and international trade, regardless of whether the learner is in the freight handling, forwarding and clearing, ships brokering or any other sub-sector within the South Africa transport industry)

The context of this Unit Standard refers to knowledge components, aspects and practices encountered within the wider international trade environment, as they impact trade in South Africa.
The level assigned to this Unit Standard is appropriate because a fairly narrow range of knowledge and cognitive skills is applied. 

4

15

Core

9012

Investigate life and work related problems using data and probabilities

This Unit Standard is designed to provide credits towards the mathematical literacy requirement of the NQF at Level 3. The essential purposes of the mathematical literacy requirement are that, as the learner progresses with confidence through the levels, the learner will grow in:
a confident, insightful use of mathematics in the management of the needs of everyday living to become a self-managing person

An understanding of mathematical applications that provides insight into the learner`s present and future occupational experiences and so develop into a contributing worker

The ability to voice a critical sensitivity to the role of mathematics in a democratic society and so become a participating citizen

People credited with this Unit Standard are able to:

Pose questions, collect and organise data.

Represent and interpret data using various techniques to investigate real life and work problems.

Use random events to explore and apply probability concepts in simple life and work related situations. 

3

5

Fundamental

14182

Comply with organisation ethics 

This unit standard will enhance the learner’s understanding of ethical practice in their business sector. Learners will be able to adhere to the code of ethics applicable in their sector.

The qualifying learner is capable of:

·          Describing the code of conduct and ethical issues.

·          Adhering to a code of conduct applicable to their sector.

·          Identifying and understanding the ethical issues in the organisation. 

3

4

Core

252413

Describe and apply the regulations and documentary requirements which govern international trade 

The person credited with this Unit Standard will be able to identify the different areas of trade which are regulated, the bodies responsible and the actions required to comply with the different regulations.

The qualifying learner is capable of:

·          Describing the enforcement of the different types of legislation used to protect a country’s trade.

·          Applying the measures used to protect a country’s population from internationally traded products which could be damaging to health and/or the environment.

·          Describing the surface and airfreight international dangerous goods regulations and other dangerous goods measures.

·          Describing measures in place for the prevention of international trade in endangered species.

·          Identifying and describing the documentary requirements of international trade. 

3

8

Core

244589

Identify causes of stress and techniques to manage it in the workplace 

This Unit Standard is intended for supervisors, team leaders, managers, peer counsellors, community counsellors and employee lay counsellors who are in a position to create an environment where stress is managed so as to create a healthy and productive workplace where people’s problems are recognised and assistance is available.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:

·          Explaining stress and its role in daily living.

·          Explaining different ways in which people react to stress.

·          Identifying stressors in the workplace and their relationship to work performance.

·          Identifying stressors related to home and the greater environment.

·          Investigating techniques to manage stress in the workplace. 

3

2

Core

252415

Identify equipment and infrastructure used in international transport

The person credited with this Unit Standard will be able to apply the transport requirements of various cargoes to the equipment used in air, sea and land operations. The learner will be able to understand the criteria for selecting the correct mode of transport and facilities which are used for internationally traded goods. The learner will also be able to identify specialised cargo and how it should be handled.

The qualifying learner is capable of:

·          Differentiating between transport modes in accordance with importer and exporter requirements.

·          Describing the air and surface infrastructure used in internationally traded cargo transport operations.

·          Identifying transport and handling equipment used for the various phases of cargo transit.

·          Selecting appropriate equipment for the handling, storage and transport of internationally traded cargo in transit.

·          Differentiating between specialised cargoes. 

3

5

Core

13936

Outline the legal environment of a selected industry 

This unit standard provides a broad introduction to the legal environment of a selected business sector.

The qualifying learner is capable of:

·          Identifying the statutory elements in the structure of an organisation in a selected business sector and describe the structure of such a company

·          Explaining how their own business sector is regulated and know the main points of the legislation that apply to the industry 

3

2

Core

7175

Provide customer service in a banking environment 

This unit standard is intended for people dealing with customers. A person credited with this unit standard will be able to present a positive image to customers, respond to customers in an appropriate manner under varying circumstances and provide additional information and promote banking products and services. 

3

3

Core

7782

Analyse a business and determine the way it functions 

Each learner should understand the way the business operates and the way various parts of the organisation relate to each other. 

4

3

Core

252419

Comply with procedures in respect of lost, discrepant and damaged cargo 

This Unit Standard is intended for people who are, or you wish to be involved in the processes and procedures required in respect of cargo claims. Individuals who are credited with this Unit Standard will be able to, on discovery of loss, discrepancy or damage to cargo, organise, initiating action and initiate and finalise claims.

The qualifying learner is capable of:

·          Initiating action in the event of loss or damage to cargo within carrier’s time bar limitations.

·          Endorsing documentation for the purpose of preserving rights of claim.

·          Communicating with affected parties.

·          Initiating and finalising claim action.

·          Maintaining appropriate records. 

3

3

Elective

252411

Generate invoices, credit notes and landed costings 

The person credited with this unit standard is able to go through the process of obtaining the correct information in order to generate the applicable voucher. This will mean the learner can identify the correct data and identify missing information required in order to complete the transaction. Learners will also be able to compile the relevant voucher in accordance with requirements and then to hand the work over for checking and verification to authorised individuals.

The qualifying learner is capable of:

·          Gathering information to carry out processes.

·          Generating the voucher by using the relevant information.

·          Submitting work for checking and verification. 

3

3

Elective

252439

Handle cargo for import and export 

The person credited with this Unit Standard will be able to handle cargo for import and export purposes by identifying cargo by means of packaging, marking, transport, storage, and delivery of cargo.

The qualifying learner is capable of:

·          Calculating volume of cargo for import and export.

·          Packing cargo for import and export purposes.

·          Identifying modes of transportation.

·          Marking cargo for import and export purposes.

·          Storing cargo for import and exportation purposes.

·          Delivering cargo for import and export purposes. 

3

6

Elective

120020

Apply knowledge of insurance to the transportation of a consignment of goods 

This Unit Standard intended for learners who deal with transportation insurance which is a highly specialised class of business in Short Term Insurance. It will be useful for learners in transporters, road haulage, household removals, removals, clearing and forwarding agents, forwarding agents, courier companies.

The qualifying learner is capable of:

·          Analysing the transportation risk in a selected consignment of goods.

·          Describing different types of packaging and the associated risk.

·          Analysing a transportation policy document and producing related documentation.

·          Explaining why insurance on a consignment may be restricted in certain areas.

4

3

Elective

120009

Demonstrate knowledge and understanding of transportation insurance 

This Unit Standard provides an introduction to transportation insurance. It is intended for learners in Short Term commercial and retail insurance.

The qualifying learner is capable of:

·          Explaining transportation insurance.

·          Identifying the different products that a transportation insurance company offers

·          Analysing the role of transportation insurance in international trade.

·          Identifying events in the news that could impact on goods that are in transit.

UNIT STANDARD RANGE:

The typical scope of this Unit Standard is:

·          Local and international trade.

·          Risks associated with cargo, hull and private craft.

·          Geographical situation, weather and climate, physical and political environment.

·          Modern piracy includes hijacking and terrorism.

·          Current Incoterms are EXW, FOB/FCA, CFR/CPT AND CIF/CIP.

·          Marine policy (MAR) Institute Cargo Clauses, Multimarkä and/or other policy wordings.

·          Classes of transportation insurance include, but are not limited to, imports, exports, goods in transit and storage. 

4

3

Elective

252414

Calculate customs values

The person credited with this Unit Standard is able to use information contained in source documents to calculate an accurate value for customs purposes, as defined in the Customs and Excise Act, 1964 / Customs Duty Act, 2014.

The qualifying learner is capable of:

·          Identifying the point of valuation, currency and correct rates of exchange.

·          Calculating the value for customs purposes as defined in the Customs and Excise Act / Customs Duty Act.

·          Calculating and converting multi lined values to South African Rand.

·          Calculating Value Added Tax (VAT) value and value for ad valorem excise purposes (Schedule 1 Part 2B to the Customs and Excise Act (to be replaced by Customs Duty Act and Customs Control Act). 

3

7

Elective

252421

Calculate duties on tax payable on internationally traded goods (Calculate customs and excise duties, VAT and levies on goods imported into the Southern African Customs Union (SACU)

The person credited with this unit standard is able to calculate the duties payable in terms of the formulae and principles contained in the Harmonised System Tariff of the Southern African Customs Union (SACU) comprising Botswana, Lesotho, Namibia, South Africa and Swaziland

The qualifying learner is capable of:

·          Identifying and explaining the different types of duties payable on commodities in the Harmonised System Tariff of South Africa and Botswana, Lesotho, Namibia and Swaziland (BLNS).

·          Calculating the duty payable in terms of Schedule 1 to the South African Customs and Excise Act, 1964 (also applicable to imports into Botswana, Lesotho, Namibia and Swaziland).

·          Calculating antidumping duty, countervailing duty and safeguard duty for imports into the Southern African Customs Union (SACU) in terms of Schedule 2 to the SA Customs and Excise Act, 1964

·          Calculating the rebates in Schedule 3 and 4 to the Customs and Excise Act, 1964 of South Africa (to be replaced by the Customs Duty Act 2014) (also applies to Botswana, Lesotho, Namibia and Swaziland) 

3

5

Elective

252434

Classify commodities according to customs tariff 

This Unit Standard is for people who are required to prepare customs entries. Individuals who are credited with this Unit Standard will be able to recall, comprehend and apply information contained in source documents to classify commodities in terms of the Harmonised System (HS).

The qualifying learner is capable of:

·          Explaining the background to the Harmonised Commodity Description and Coding System (Harmonised System).

·          Classifying commodities within the Harmonised System from given information.

·          Applying the principles of mass, area and volume to determine factors in tariffed classification and statistical quantities. 

3

8

Elective

252425

Frame and submit customs declarations and carrier release documentation 

The person credited with this unit standard is able to understand the concepts, principles, rules and legal documents relating to the control of imported and exported goods and to be able to identify which goods are subject to prohibitions and restrictions when imported into South Africa. The learner will also be able to understand the principles, rules and legal prescripts as they relate to the framing and submission of customs clearance declarations. The learner will also be able to complete and submit all the necessary documentation for customs clearance declarations in South Africa.

The qualifying learner is capable of:

·          Implementing the provision of South African Revenue Service (SARS) Prohibited and Restricted Goods Index, the Import and Export Control Regulations to the International Trade Administration Act, 2002 of South Africa, the South African Customs and Excise Act, 1964 and the South African Customs Control Act.

·          Transposing clearing information on to the Customs declaration.

·          Completing the Customs declaration.

·          Explaining ratified Customs declarations.

·          Preparing and submit port/airport and carrier documentation for submission to the South Africa authorities. 

3

8

Elective

242983

Arrange the distribution of small to medium sized consignments door-to-door 

A person credited with this unit standard will be able to co-ordinate the express process of moving small to medium sized consignments within strict time parameters. They are able to bag and label consignments and lodge courier material with the required agents.

The qualifying learner is capable of:

·          Establishing appropriate routing for a consignment.

·          Selecting and completing correct documentation for consignments.

·          Bagging and labelling consolidation of consignments.

·          Lodging courier material with third party carriers and agents. 

3

6

Elective

252422

Calculate cost of airfreighting goods 

The person credited with this unit standard is able to identify and apply cost elements to airfreight and routing requirements. The learner will also be able to ensure the airfreight costing is verified before final application and then to submit the costing to the affected parties.

The qualifying learner is capable of:

·          Explaining the concept “airfreight costing”.

·          Applying different airfreight tariffs.

·          Verifying and communicating airfreight costing. 

3

5

Elective

252436

Document and handle export airfreight general non-hazardous cargo 

The person credited with this unit standard is able to check and handle airfreight shipments for export. The learner will also be able to consolidate and choose equipment to handle the airfreight cargo. The learner will also be able to accurately and timeously complete the correct document for airfreight and accept and dispatch airfreight cargo.

The qualifying learner is capable of:

·          Receiving airfreight shipments for export.

·          Matching airfreight equipment to cargo requirements.

·          Preparing airfreight documentation.

·          Dispatching airfreight cargo. 

3

6

Elective

252431

Facilitate airfreight clearance and delivery 

The person credited with this unit standard is able to understand the process to follow in the tracking and tracing of internationally traded consignments and how to lodge claims for lost, damaged or discrepant cargo. The learner will also be able to secure and analyse documents for clearing and delivery purposes and monitor the flow of the documentation to ensure its successful finalisation.

The qualifying learner is capable of:

·          Tracking and tracing airfreight imports.

·          Initiating and monitoring document flows.

·          Controlling airfreight import procedures.

3

5

Elective

252428

Secure cargo for airfreight 

The person credited with this unit standard is able to understand the importance of the role of security in the airfreight environment, by knowing how security threats exist in civil aviation and internationally traded goods. The learner will also understand the role various stakeholders have in ensuring that air cargo is made as secure as possible under all conditions. This will also enable the learner to implement the correct procedures to ensure that all air cargo is made safe for airfreight and to take the appropriate action should air cargo security be breached.

The qualifying learner is capable of:

·          Explaining the threat to cargo security in civil aviation.

·          Explaining the roles of the state and other security organisations in airfreight.

·          Explaining and applying the cargo security requirements of aircraft operators.

·          Explaining the functions of access control and cargo screening.

·          Responding to security threats to air cargo. 

3

6

Elective

242986 

Accept and process dangerous goods for transportation by air 

The person credited with this unit standard is able to understand and apply the philosophies underpinning the carriage of dangerous goods by air and identity and apply limitations associated with the carriage of dangerous goods. They will also be able to classify dangerous goods and compile and verity relevant documentation in line with organisational and legislative requirements.

A person credited with this unit standard is capable of:

·          Interpreting and applying the philosophy underpinning the carriage of dangerous goods by air.

·          Identifying and applying the limitations associated with the carriage of dangerous goods by air.

·          Verifying the classification of dangerous goods when accepting and processing dangerous goods for transportation by air.

·          Compiling and verifying documentation. 

UNIT STANDARD RANGE:

·          Dangerous Goods terminology includes but is not limited to: Classification, Packaging, Documentation, and Labelling.

·          Hidden dangerous goods include but are not limited to: household goods, consolidations, camping equipment, chemicals, and pharmaceuticals.

This unit standard requires the individual to undertake the relevant outcomes actions for the nine identified classes of Dangerous Goods as listed below:

·          Class 1 – explosives.

·          Class 2 – gasses.

·          Class 3 – flammable liquids.

·          Class 4 – flammable solids.

·          Class 5 – oxidizers & peroxides.

·          Class 6 – poisons & infectious substances.

·          Class 7 – radioactive materials.

·          Class 8 – corrosives.

·          Class 9 – miscellaneous dangerous goods/substances. 

4

6

Elective

242987 

Identify, pack, mark and label dangerous goods for transportation by air 

The person credited with this unit standard is able to identify, pack, mark and label dangerous goods for transportation by air. They are able to correctly select the packaging required by the cargo and apply the correct labels in accordance with organisational standards and procedures.

A person credited with this unit standard is capable of:

·          Identifying dangerous goods for transportation by air.

·          Identifying and applying packaging requirements for the transportation of dangerous goods by air.

·          Identifying and applying the marking and labelling of dangerous goods for transportation by air. 

UNIT STANDARD RANGE:

This unit standard is intended for learners who need to adhere to international codes and guidelines in the handling and transportation of dangerous goods.

This unit standard requires the individual to undertake the relevant outcomes actions for the nine identified classes of Dangerous Goods as listed below:

·          Class 1 – explosives

·          Class 2 – gasses

·          Class 3 – flammable liquids

·          Class 4 – flammable solids

·          Class 5 – oxidizers & peroxides

·          Class 6 – poisons & infectious substances

·          Class 7 – radioactive materials

·          Class 8 – corrosives

·          Class 9 – miscellaneous dangerous goods/substances 

4

2

Elective

252426

Administer multimodal surface freight import clearances 

The person credited with this unit standard is able to monitor overseas orders and shipment progress in order to establish cargo whereabouts. Learners will also be capable of obtaining clearance and delivery instructions and processing the necessary import documentation to ensure all clearance problems are dealt with. Learners will also be able to process the release of imported goods, ensure final delivery is done and that proof of delivery is obtained and recorded.

The qualifying learner is capable of:

·          Planning import clearances.

·          Administering import document flows.

·          Facilitating import upliftment and delivery procedures. 

3

5

Elective

252438

Apply groupage processes and procedures to cargo imported by surface 

The person credited with this unit standard is able to issue container transfer and release instructions as well as instructions to unpack. Learners will also be capable of processing the overseas groupage charges and conducting groupage reconciliations. Learners will also be able to issue groupage release authorisation and process groupage acquittals as required.

The qualifying learner is capable of:

·          Releasing groupage containers for unpacking.

·          Bringing to account overseas and local collect charges.

·          Releasing groupage consignments.

·          Carrying out acquittal and claims procedures. 

3

5

Elective

252440

Carry out intermodal surface costings 

The person credited with this unit standard is able to understand the parameters used in international costings and apply these to the costings. Learners will also be capable of costing intermodal surface costings. The learners will also be able to complete and submit the costings to authorised individuals.

The qualifying learner is capable of:

·          Planning an intermodal costing.

·          Sourcing and applying intermodal costing components.

·          Applying quality control to the intermodal costing function. 

3

5

Elective

252433

Document and handle export surface general non-hazardous cargo 

The person credited with this unit standard is able to plan the movement of door-to-door shipments by analysing exporter documentation. Learners will also be capable of preparing the required documentation and bills of lading in an accurate way. Learners will be able to follow export surface procedures to ensure surface freight is tracked through all modes of transport.

The qualifying learner is capable of:

·          Planning export surface logistics.

·          Documenting surface exports.

·          Facilitating the door to door movement of export surface freight. 

3

6

Elective

252430

Explain and identify sea freight carriers and agents 

The person credited with this Unit Standard will be able to engage in routine surface forwarding functions. They will be able to distinguish between the roles of the respective parties involved in the carriage of goods by sea and identify South Africa’s major trade routes and evaluate and select sea freight carriers and their agents servicing South Africa’s trading partners.

The qualifying learner is capable of:

·          Explaining the criteria used to select a shipping service.

·          Interpreting liner sailing schedules.

·          Identifying the roles of the parties involved in the carriage of goods by sea. 

3

4

Elective

242991 

Facilitate the forwarding and clearing of dangerous goods for transportation 

The person credited with this unit standard is able to facilitate the forwarding and clearing of dangerous goods for transportation. They are able to identify and classify goods in preparation of transportation. Learners will also be able to facilitate the transportation of the goods and organise the storage of the transported goods in line with regulatory and organisational standards and procedures.

A person credited with this unit standard is capable of:

·          Arranging and evaluating relevant documentation relating to the movement of dangerous goods for transportation.

·          Identifying and classifying dangerous goods.

·          Facilitating the transportation of dangerous goods.

·          Organising storage for dangerous goods. 

4

4

Elective

242996 

Handle dangerous goods during warehousing and storage 

The person credited with this unit standard is able to handle dangerous goods during warehousing and storage. They are able to classify goods in preparation for storage and prepare these goods for safe transportation. Learners are also able to handle incidents in the event of them happening in accordance with required safety procedures and guidelines.

A person credited with this unit standard is capable of:

·          Identifying and classifying dangerous goods in accordance with documentation, packaging and labelling.

·          Handling and storing classified goods and substances.

·          Preparing the dangerous goods for transportation.

·          Taking appropriate actions in the event of accidents in the handling of dangerous goods. 

UNIT STANDARD RANGE:

This unit standard requires the individual to undertake the relevant outcomes actions for the identified classes of Dangerous Goods as listed below (as applicable to the specific industry):

Class 1 – explosives.

Class 2 – gases.

Class 3 – flammable liquids.

Class 4 – flammable solids.

Class 5 – oxidizers & organic peroxides.

Class 6 – toxic & infectious substances.

Class 7 – radioactive materials.

Class 8 – corrosives.

Class 9 – miscellaneous dangerous goods/substances.

4

4

Elective